NEWS

Does AI chat actual help or hinder during an incident? In context to people risk technology (as with much of enterprise tech) as we introduce more AI capabilities, such as chat ... does the customer become the product? The move to building an organisation's people risk data into an architecture where we can use AI to analyse, create, enact and scrutinise (whether agentic or generative) ... has this shifted the capability of 'what the user needs to know or do' from the product

Do you know when AI is involved in your risk intel? Given how AI has hit the news again ... when do you know, for sure, what you are reading has come from AI or not? I ask this in context to People and Travel Risk Management ... when you see a notification, an event or a growing situation ... do you know where AI has been used to trigger that or form that conclusion? This will depend on what data sources you are using for intelligence, what tech is place monitoring situations

Is all well in your travel risk management and ops centre? We are building a Red Team ... and we are going to break your Travel Risk program! ... and here is how ... 🛫 We will cut the integration between your TRM platform and your HR and travel booking platforms, see if you notice 🧑‍⚕️ Over time, we will get your employees to ignore updating their profile, or add bad contact details 🙆 Let's update your travel booking tool so that it fails to properly identify and collect v

Risk is as much about prep as it is response In the world of physical risk, AI is becoming increasingly useful in many areas helping support your efforts in intel and response. However, if your only interest in AI is to expand or filter your situational awareness, let's think further outside of the box ... or indeed cage! Risk sits throughout your business, in as much as what you take on as what hinders you. We all talk about resilience and continuity, but that is as much abo

ITIJ July 2026 Its a huge pleasure to be alongside fellow Travel Risk Academy mentors Bruce McIndoe and Martijn van der Voort and of course founder Bex Deadman - AKA Travel Risk Bex to be in July's ITIJ: International Travel & Health Insurance Journal article ... "AI and the new travel risk intelligence cycle" by Chloé Fox. Additional contributions from Graeme Dean from Hotspot Cover and Gulnaz Ukassova from International SOS. Full article on the ITIJ website ... or the digit

Do you have a risk management system in place? I bring this up, mainly as it is an article (read more at https://artificialintelligenceact.eu/article/9/ ) within the EU AI Act that critical providers who use AI need to maintain a risk management system to assess, test and mitigate for issues raised through usage of AI ... but are any platform or service vendors actually doing this? I suspect most or all of the people/travel risk software vendors are hosting, operating and/or