Understanding incident scale is critical

Incidents affect difference people, and different scales in different ways

All incidents impact all the same ... right?

Whatever People Risk solution you choose to deploy, it will need to handle incidents of all sizes and nature. Incidents may be raised from many different sources, whether that is from an individual reporting it or via a risk intelligence partner providing global event feeds. The incident needs triaging and managing through from being raised until fulfilled, including any post-incident audits and investigations. Let’s take a quick run through some ideas around the scale of incidents that may occur to people ...

INDIVIDUAL

Most cases originate from individuals in a given situation specific to them. Whether involved in an accident, a medical issue etc. this will require a tailored response and may benefit from any special requirements included in their profile information.

GROUP

When multiple people are involved in the same incident, such as a vehicle accident or evading a particular situation together. This may be easier to manage when all are in the same response case.

TRANSIT

If an incident occurs during transit, it means that anyone involved will not be at a known or safe location to assist at. Further location data may be required to locate those affected.

FACILITY

Some incident occur on a known and operated site where there is on-site assistance and response available. In more hazardous environments this would typically be trained for through safety exercises.

REGIONAL

Most geographic incidents occur in a specific area, such as flooding, wildfires, earthquakes etc. where the management will be ran by a global command centre team.

GLOBAL

Countrywide and global crises, such as pandemics, economic, geopolitics, climate change etc. are typically high impact and longer term require a much larger scale of response.

You can find out more on this subject and much much more from EVO by requesting the Digitising Duty of Care whitepaper.